You may return the item (s) and cancel the order withing 14 days after receiving your order. Itmens wil be inspected after returning and a refund will be credited after approval within 14 days of the returns arrival in our warehouse. Returning shipping fees are for the buyer.
Please contact us before returing any tiems at: info(at)natuurlijkehaarverf.nl
Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):
The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.